Effective Date: February 1, 2026
Website: elementalsd.com
Business Name: Elemental Aquatics (“we,” “us,” or “our”)
Email: elementalswimsd@gmail.com
Business Address: 2336 Nabal St., Escondido, CA 92025
1) Overview
This Privacy Policy explains how Elemental Aquatics collects, uses, shares, and protects information when you visit our website (elementalsd.com) or interact with us online, including when you email us or schedule lessons through our booking provider.
2) Information We Collect
Because our website does not include a contact form and we do not use Google Analytics, the information we collect through the website itself is limited.
A. Information you provide to us
- Email communications: If you email us, we collect the information you choose to include (such as your name, email address, phone number, and details about lesson needs/scheduling).
- Scheduling and enrollment information (via Vagaro): When you book lessons through Vagaro, you provide information needed for scheduling and account management (for example, contact details, swimmer/guardian details, scheduling preferences, and service selections).
- Payment information (via Vagaro and its payment processor): Online payments are processed through Vagaro and its payment processor(s). We typically receive transaction-related information needed for records (such as confirmation and payment status), not full payment card numbers.
B. Information collected automatically
Like most websites, our web hosting provider may automatically log basic technical information when you visit our website, such as:
- IP address
- Browser type
- Device type
- Date/time of visit
- Pages or files requested
This information is generally used for maintaining website security and performance.
3) How We Use Information
We use information to:
- Respond to emails and inquiries
- Provide, schedule, and manage swim lessons
- Process payments and maintain business and tax records
- Communicate with you about scheduling, services, and service-related notices
- Protect against fraud, misuse, and security incidents
- Comply with legal obligations and enforce our policies
4) How We Share Information
We may share information in the following situations:
A. Service providers
We share information with vendors that help us operate and deliver services, such as:
- Vagaro (booking/scheduling and related business tools)
- Payment processor(s) used through Vagaro to process transactions
- Website hosting and IT providers
These providers are permitted to use personal information only to perform services for us.
B. Legal and safety
We may disclose information if required by law, court order, subpoena, or governmental request, or if necessary to protect the rights, safety, and security of our business, clients, and others.
C. Business transfers
If we are involved in a merger, acquisition, financing, reorganization, bankruptcy, or sale of business assets, information may be transferred as part of that transaction.
We do not sell personal information.
We do not use advertising pixels or targeted advertising tools.
5) Cookies and “Do Not Track” Signals
Cookies
We do not intentionally use cookies for analytics or advertising. However, our website hosting provider or embedded content (if any) may use cookies or similar technologies that are necessary for basic site functionality and security.
You can control cookies through your browser settings. If you disable cookies, parts of the website may not function properly.
Do Not Track (DNT)
Some browsers offer a “Do Not Track” signal. Because there is no consistent industry standard for recognizing and implementing DNT signals, our website does not respond to browser DNT signals in a uniform way. You can still control cookies through your browser settings.
6) Your Choices
You can:
- Choose not to email us (though that may limit our ability to answer questions)
- Manage cookies via your browser settings
- Request access to, correction of, or deletion of certain information you previously provided (see Section 11)
7) Data Retention
We retain personal information as long as reasonably necessary to:
- Provide services and customer support
- Maintain business, tax, and accounting records
- Resolve disputes and enforce agreements
- Comply with legal obligations
When information is no longer needed, we take reasonable steps to delete or de-identify it.
8) Security
We maintain reasonable administrative, technical, and physical safeguards designed to protect personal information. However, no method of transmission over the internet or method of electronic storage is completely secure, and we cannot guarantee absolute security.
9) Children’s Privacy
Our website is intended for parents/guardians and is not directed to children under 13. We do not knowingly collect personal information online directly from children under 13 without verifiable parental consent. If you believe a child under 13 has submitted personal information to us online, please contact us at elementalswimsd@gmail.com and we will take reasonable steps to delete it.
10) California Privacy Notice
California law requires certain disclosures for websites that collect personally identifiable information online and may provide privacy rights to California residents depending on applicability.
A. Categories of personal information we may collect
Depending on how you interact with us, we may collect:
- Identifiers: name, email address, phone number, IP address
- Customer records: booking details, lesson preferences, and communications
- Commercial information: records of services purchased and payment confirmation/status
- Internet activity information (limited): basic interaction logs maintained by our hosting provider for security and performance
B. Purposes for collection
We collect and use personal information for the purposes described in Section 3.
C. Disclosures for business purposes
We disclose personal information to service providers for business purposes as described in Section 4.
D. Sale or sharing
We do not sell personal information. We do not share personal information for cross-context behavioral advertising.
E. California privacy rights (where applicable)
Depending on the circumstances and applicable law, California residents may have the right to:
- Request access to certain personal information we have collected about you
- Request deletion of certain personal information
- Request correction of inaccurate personal information
- Not receive discriminatory treatment for exercising privacy rights
To submit a request, see Section 11.
11) Contact Us / Privacy Requests
To ask a question or submit a privacy request (access, correction, deletion), contact:
Email: elementalswimsd@gmail.com
Mail: Elemental Aquatics, 2336 Nabal St., Escondido, CA 92025
To protect your privacy, we may need to verify your identity before fulfilling certain requests.
12) Changes to This Privacy Policy
We may update this Privacy Policy periodically. We will post the updated version on our website and revise the “Effective Date” above.